The shopping centre Espen in Vaasa has been recognised for having the most satisfied tenants in Finland, according to the annual tenant satisfaction survey conducted by KTI Finland. The survey, which included 26 shopping centres nationwide, ranked Espen first in the categories of overall tenant satisfaction, shopping centre management, and marketing and communication.
"It is a great honour to be ranked first in the tenant satisfaction survey. This reflects our success in achieving our goals and in our collaboration with the shopping centre's tenants. I believe that at Espen, we have fostered a leadership style that encourages openness and participation, creating a foundation for an active and committed tenant community. We will continue to engage in close dialogue and work together with our tenants to improve day-to-day operations. These excellent results are a direct reflection of the committed effort of our tenants, who work diligently towards our shared goals – this is a great foundation for moving forward," says Katriina Karkkola, Shopping Centre Manager.
Shopping centre Espen is a historically significant part of Vaasa’s city centre and an attractive location for a wide range of businesses. Karkkola further highlights that the centre's retail space is now nearly fully leased, with an occupancy rate exceeding 94 per cent.
Colliers is responsible for the property’s commercial management, business premises leasing and technical maintenance, and Mandatum Asset Management’s real estate management team is in charge of corporate governance.
Mandatum AM Finland Properties II, a special common fund managed by Mandatum AM AIFM Ltd, acquired Espen in February 2020. The real estate complex built in 1926–1991 and renovated in 2018, which stands alongside the market square, houses 18,700 m2 of lettable retail, office, entertainment and hotel space and around 65 tenants.
"We are extremely proud of Espen's achievements. We have a strong and close collaboration with our tenants, which is clearly reflected in these excellent results. Our shared goal is to make Espen an even more attractive shopping centre that serves both tenants and customers in the best possible way," says Tea Siivola, Commercial Director of Mandatum’s real estate asset management, Mandatum Asset Management.
The special common fund invests in properties in Finland’s 15 largest cities. The fund largely invests in high-cash-flow properties outside the capital region.
For more information, please contact:
Tea Siivola, Commercial Director of Mandatum’s real estate asset management, Mandatum Asset Management
tea.siivola@mandatumam.com, +358 400 179 048
Katriina Karkkola, Shopping Centre Manager, Shopping Centre Espen
katriina.karkkola@colliers.com +358 50 449 4584
The special common fund Mandatum AM Finland Properties II is an alternative fund managed by Mandatum AM AIFM Ltd, and the fund’s asset manager is Mandatum Asset Management Ltd. This publication is marketing material. The fund complies with disclosure requirements in accordance with Article 8 of the Sustainable Finance Disclosure Regulation (EU) 2019/2088 (SFDR). Prior to making an investment decision, investors must at least read the fund’s key investor information document (KIID) and the risk profile described therein, sustainability-related disclosures, as well as the fund rules and prospectus.
The relevant documents are available at https://www.mandatumam.com/mandatum-am-aifm.